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local_shipping FREE UK shipping on all orders shipped by Royal Mail.
Free Royal Mail 24 Shipping on all Uk orders
Order before 5PM for same working day dispatch
Price Match Guarantee
In the beginning we had a vision to create the finest cotton wick specifically for Vapers anywhere. Cotton quickly became the superior wicking material in the vaping world. As avid vapers of our community we naturally followed suit.
Trying everything from boiling cotton balls to venturing into medical cotton batting. Although these options were a nuisance to work with, they had traits we wanted to capture.
Shortly after, came Japanese cotton and Rayon fiber.
Rayon is a manmade fiber created from wood using chemicals and enzymes, and Japanese cotton although organic matter, could have trace organic pesticides or fragrances and lotions as it was developed sole for the beauty industry.
Our goal was to create a 100% cotton wick that is safe, pure, durable and the cleanest flavor possible in a user friendly travel size packs.
Shipping times are only a est.
We are currently offering free Royal Mail 24 shipping on all Uk orders. (1-3 working days)
Recommended - Upgrading to Royal mail Tracked 24 £2.95 Please leave a Phone number to receive a 2 Hour time slot.
Spend £40 or more and get a free upgrade to Royal Mail Tracked 24
Tracked & Signed Europe Orders Flat Rate £5.95
Free Europe Shipping over £60
Free Local Delivery - Monday - Friday Orders before 4pm to receive your order the same day. Please call 020 3489 5532 to see if we cover your area. Delivery times 4pm - 8pm.
We use Royal Mail recorded delivery for all of our UK deliveries and most of our orders are delivered within 1-3 days priority service, 95% of all packages arrive next day.
All Order are dispatch the same day Monday - Friday order cut-off for all delivery services is 5pm (UK time).
Orders placed after 5pm will be treated, for the purposes of delivery, as having been placed the next working day.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (1 to 5 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
