We are currently offering free UK delivery on all orders over £20

For orders under £20, we charge a flat rate of 48h £1.95 - 24h £2.95

We use Royal Mail recorded delivery for all of our UK deliveries and most of our orders are delivered within 1-3 days.

Order cut-off for all delivery services is 4 pm (UK time). Orders placed after 4 pm will be treated, for the purposes of delivery, as having been placed the next working day.

We try our best to accommodate and be as flexible as possible, please email us if you have any specific requirements at sales@vapinloud.co.uk
Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after 4 pm on Friday will not be processed until Monday.
Delivery will be sent out via Royal Mail signed for.
Upgrade to special delivery for a flat fee of £6.50 for guaranteed next day before 1 pm delivery for orders placed before 4 pm Monday to Thursday, or Friday for Saturday Special Delivery at £6.50.
Royal Mail Signed For and Royal Mail Special Delivery requires a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbor to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbor or at your local post office, they will leave a card for you telling you where it is. You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you.
All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.

INTERNATIONAL DELIVERY

Europe Tracked  2 - 6 Working Days
Europe (EU Countries) - £8.95
Europe (non-EU Countries) - £10.50
Worldwide Tracked (2 - 8 Working Days) - £11.00


International Priority - Standard Delivery

Standard, not tracked delivery to Europe (2-5 working days) - £5.50
Standard, not tracked delivery Worldwide (5-7 working days) - £7.50
  • Order cut-off for all delivery services is 4 pm (UK time). Orders placed after 4 pm will be treated, for the purposes of delivery, as having been placed the next working day.
  • Free International Delivery for orders over £60.00 in Europe, and over £100.00 for rest of the world.
  • PLEASE NOTE that all international deliveries with goods you ordered may be a subject to local regulations and border agency control, so please check it before you place an order.
  • All International Standard deliveries are not tracked (only proof of postage) and we cannot warranty that the will arrive on time, or even at all, so please be aware that they are sent at your own risk, and they may not be subject to a general insurance claim.

Insurance – PLEASE READ

All our free flat rate and Royal Mail Signed for services are insured up to the value of £50. We recommend choosing the Royal Mail Special Delivery option for all orders over £50 as this covers goods up to £500 and is guaranteed next day delivery.

We can only refund/replace goods up to the value of £50 if the Royal Mail Signed for the option is chosen.

If your order has not arrived within 3 working days please contact us with your order number immediately.

If you require any clarification on the above please feel free to contact us by emailing: sales@vapinloud.co.uk

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